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RESTRICTION STATUS
  • Allow full capacity in wholesale markets ​
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REGULATE ENTRY 
  • Ehteraz App to be downloaded by all employees and customers, and check that the status is green to allow entry.
  • Domestic vehicles allowed at the main market gate only.
  • A restricted number of trucks & industrial vehicles allowed entrance through different gates and timings.
  • Regulate entry to ensure premises do not become overcrowded and close off the market entrance when the number of visitors reaches allowed capacity.
  • Limit number of building entrances & exit (only 2).
  • Dedicate separated doors for inflow and outflow.
  • Closure of entrances to the other areas of the market.​​
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INFECTION PREVENTION AND CONTROL
  • All regularly touched surfaces should be disinfected frequently using standard disinfection products.
  • Provision of hand sanitizers in several locations within the market for customers uses such as entrances, halls, toilets, etc.
  • Retailers should have sanitizer dispensers and surface disinfectants to clean the frequently touched areas.
  • Managers, staff, and vendors can wear disposable gloves during market operations. However, gloves provide a barrier between hands and produce; however, they can be a source of contamination if not appropriately used and should be replaced as per policy and guidance.
  • Vendors should not use tablecloths to make it easier to clean and sanitize surfaces. There should be increased cleaning at the start/end of the day.
  • Markets/vendors can use standard disinfectants as a sanitizing agent. Remind vendors that the virus can stay on surfaces for hours to days, on cardboard for 24 hours, and up to 2-3 days on plastic and stainless steel.
  • Trolleys will be disinfected/sanitized before and after each use.
  • Hand washing stations with soap and hand sanitizer should be brought in for customer use.
  • Public toilets open with strict hygiene measures in place.
  • Allocate a designated room for isolation to be used in case of suspected cases.
  • Ensure that the Material Safety Data Sheet (MSDS) is available for each cleaning and disinfectant to provide data on their quality.
  • Reusable bags should not be used – recyclable paper bags or single-use plastic should be used instead
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HANDLING OF PRODUCTS
  • Minimize the handling of products by employees and customers.
  • Eliminate samples of products to reduce the risk of contamination.
  • Discontinue the use of display items that cannot be cleaned and sanitized. 
  • No test products/ reusable samples will be permitted.
  • Plastic film to cover items to prevent customers from touching them.
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AUCTIONS
  • Auctions can operate subject to adherence to the generic precautions as well as market specific MOPH recommendations​ 
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PAYMENT AND MONEY HANDLING
  • Markets and vendors should minimize cash transactions and encourage the use of cards for payments.​
  • Clean and disinfect the card payment equipment after each use.
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EDUCATION & AWARENESS
  • Keep employees and customers updated on COVID-19 safety and prevention information and guidelines. 
  • Emphasize that protecting public health is paramount.
  • Use MOPH health messages and materials. 
  • Let customers know what steps you are taking to keep them safe.
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ONLINE ORDERS
  • Offer to take orders online with delivery or allow pick up
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VULNERABLE GROUPS​
  • Make special considerations for vulnerable groups and keep them safe and protected.​

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COVID-19 Services Assistant خدمة المساعدة الخاصة بكوفيد-19
COVID-19 Services Assistant خدمة المساعدة الخاصة بكوفيد-19