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COVID19 Vaccine
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Qatar Travel and Return Policy
COVID-19 Policies & Guidelines
How to protect yourself
High Risk Groups

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​RESTRICTION STATUS​
  • Allow souqs to operate throughout the week with full capacity, and allow children to enter​


​REGULATING ENTRY AND EXIT
  • Restrict the number of entry and exit points to the Souq.
  • Ehteraz App to be downloaded by all employees and customers, and check that the status is green to allow entry.
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​INFECTION PREVENTION AND CONTROL
  • Wearing of face masks is mandatory for customer service employees working indoors including cashiers, receptionists and security personnel.​
  • Disposable gloves may be worn by staff during Souq operations (if needed).
  • Vendors should not cover tables and chairs with cloths to make it easier to clean and sanitize surfaces.  There should be increased cleaning at the start/end of the day
  • Trolleys will be disinfected / sanitized before and after each use.
  • All regularly touched surfaces should be disinfected frequently using standard disinfection products.
  • Provide hand sanitizer at entrances and promote hand hygiene practice.
  • Use physical barriers between staff (e.g., cashiers) and customers where practical.
  • Souq staff should not go to work if they have any respiratory  symptoms.
  • Public toilets shall be cleaned and disinfected regularly after each use.
  • Disinfection and cleaning of Souqs should be done at night after closing hours to minimize the interaction of housekeeping with customers and salespersons.
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HANDLING OF PRODUCTS
  • ​Minimize handling of products by employees and customers – product lists on display, pre-bagged orders for on-line pick- up.
  • Eliminate samples of products to reduce the risk of contamination.
  • Discontinue the use of display items that cannot be cleaned and sanitized.
  • No test products/ reusable samples (along with any tools to apply makeup) will be permitted.
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SHOPPING BAGS
  • Re-usable bags: should not be used – recyclable paper bags or single-use plastic bags should be used instead.
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MONEY HANDLING
  • Shops should minimize cash transactions and encourage the use of cards for payments.
  • Clean and disinfect the card payment equipment after each use.
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​EDUCATION & AWARENESS
  • Keep employees and customers updated on COVID-19 safety and prevention information and guidelines. 
  • Emphasize that protecting public health is paramount to the Souq. 
  • Use MOPH health messages and materials. 
  • Let customers know what steps you are taking to keep them safe.
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​ONLINE ORDERS
  • Implement and encourage taking orders online and deliver or use pick-up services.
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​TO REMAIN CLOSED​
  • Service areas such as prayer rooms.
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​VULNERABLE GROUPS​
  • Vulnerable groups are strongly advised to remain at home (e.g. elderly, pregnant, and those with chronic illnesses).​​

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COVID-19 Services Assistant خدمة المساعدة الخاصة بكوفيد-19
COVID-19 Services Assistant خدمة المساعدة الخاصة بكوفيد-19