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AIM​
  • To provide research-based guidance on how best to facilitate the safe and gradual return of employees to work and have adequate measures in place to protect their health by reducing the risk of COVID-19 transmission as much as practicable when they join.​
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COMPLIANCE  OFFICER
  • Appoint a designated employee to act as a Compliance  Officer to ensure implementation and monitoring of all  guidance, including social distancing and infection prevention  and control.

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COVID-19 RISK  ASSESSMENT  AND RESPONSE  PLAN
  • ​Develop and update a COVID-19 response plan to deal with suspected/confirmed cases of COVID-19 in the workplace and specify what is to be done if an employee displays symptoms during working hours. 
  • Conduct a risk assessment on health and safety before any return to the workplace, and put in place relevant measures to ensure the health and safety of employees in line MOPH guidance. The assessment should cover risks posed by facilities, services, working conditions, and the composition of the workforce. 
  • Based on the conducted risk assessment, develop a plan for resumption of services, and staff return to work in line with the phases. 
  • A log of all participants in any group activity or service that require multiple staff is kept to facilitate contact tracing if needed. 
  • Consider completing a return to work form for all employees before resuming duties.​
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PHYSICAL  DISTANCING
  • 1.5 meters minimum distance between staff during their work, or 9 meters square per person is recommended. In cases where distance cannot be maintained, the physical barriers must be used to separate employees.
  • Reduce numbers of staff working onsite as per guidance in each phase.
  • Meetings during phase 1 should not have more than 5 people in the same room.​
  • Use floor and furniture markings to maintain appropriate social  distancing.
  • Avoid hot desking (i.e. use of the same desk by multiple  employees).
  • Remind employees of distancing requirements - Clear and  visible signage.
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INFECTION  PREVENTION  AND CONTROL
  • ​All employees must undergo regular testing as per MOPH guidance (at employer cost). 
  • Hand sanitizer to be provided for employee use at several locations within the facilities 
  • Measure the temperature of employees and patients on arrival. Set up a separate pathway for patients with temperature more than 38 degrees as per COVID-19 protocols. 
  • Frequent hand washing/sanitizing  should be promoted. 
  • Face Masks to be worn by employees at all times. 
  • Wearing disposable gloves is  not  routinely  recommended as per MOPH protocol and need to be replaced after every patient encounter. 
  • Avoid handshakes and all forms of physical greetings that requires touching or coming close.
  • All regularly  touched  surfaces  should  be  cleaned  and disinfected periodically using standard disinfection products. 
  • Toilets are cleaned and disinfected after each use.​
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REGULATING  ENTRY AND EXIT​
  • ​​Regulate entry to ensure premises does not become  overcrowded. 
  • Thermal screening of employees, and visitors (entry prohibited  for those over 38  degrees).
  • Etheraz App to be downloaded by all employees, and visitors,  and check that the status is green to allow entry.
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WORKING  HOURS AND  REMOTE  WORKING
  • 20% of employees to work on-site while 80% to work remotely where  applicable.
  • Consider working in split teams, alternating shifts or alternating  days to comply with capacity and social distancing guidance.
  • Employees holding non-physical contact jobs (admin staff,  secretaries, knowledge jobs, etc.) should continue to work  remotely in phase 1 if possible.
  • Allow flexible working hours for vulnerable employees or those who are concerned about being present in office locations for health reasons.
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VULNERABLE  GROUPS
  • Employees over the age of 60 should be advised to work  from home and delay return to work locations until phase 4 if  possible.
  • Employees who are pregnant, those with chronic conditions  or those with increased health risks should be advised to work  from home and delay return to work locations until phase 4 if  possible.
  • Consider requiring the completion of a return to Work Form for vulnerable employees.
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MENTAL HEALTH  AWARENESS
  • ​​​Advise employees who may be experiencing stress or anxiety  related to COVID19 guidance to contact the mental health  hotline 16000.​
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EDUCATION &  AWARENESS
  • ​​​Communicate clearly and early with managers and employees  on plans to reopen and any new guidance or policies that will be introduced.
  • Keep employees updated on COVID-19 safety and prevention  information and guidelines.
  • The emphasis that protecting public health is paramount.
  • Use MOPH health messages and materials. Let customers  know what steps you are taking to keep them safe.
  • It is important remind workers that wearing face masks does not preclude the need to keep physical distance of at least 1.5 meters from each other.
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MONEY  HANDLING
  • Minimize any cash transactions in work locations.
  • Wipe down credit card readers and other payment methods after each use.​
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COVID-19 Services Assistant خدمة المساعدة الخاصة بكوفيد-19
COVID-19 Services Assistant خدمة المساعدة الخاصة بكوفيد-19